Facts & Questions
Q: How do I place an order?
A: Please fill out the custom order request and I will get back with you within 48hrs. (not including weekends) Once I send you an email for a quote, you have 24hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above.
Q: How much notice to I need to give?
A: It's never to early to book. However I only book 3 months in advance. I need a minimum of 3 weeks just in case there is a certain item I need to purchase for your order.
Q: When is payment due?
A: All orders are due 48 hrs after an invoice is sent and need to be paid in Full. Orders of $100 or more require a 50% non refundable fee due that will go towards your order. The remanding balance due no later than 2 weeks before due date. Orders will not be booked until payment is received.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: Unfortunately at this time I do not.
Q: Do you deliver?
A: I can provide delivery if given enough notice. (Please ask when filling out custom request for pricing)
Q: Where do I pick up my order? (Local Orders Only, San Antonio, Tx)
A: Address will be in your invoice. (Located off 1604 and Braun)
Q: Do you offer refunds?
A: I can offer a refund and cancel your order up to 2 weeks prior to pick up date. I can not offer refunds for cookies already made or any type of Pre- Orders.
Q: Why are these cookies so expensive?
A: All things custom are expensive. I make each order fresh and from scratch. I do all the baking, decorating to packaging and invoicing. These cookies can take up to 5-8 hours to make. You are also paying for my time which pays my bills for my family. Thank you for supporting my small business.
A: Please fill out the custom order request and I will get back with you within 48hrs. (not including weekends) Once I send you an email for a quote, you have 24hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above.
Q: How much notice to I need to give?
A: It's never to early to book. However I only book 3 months in advance. I need a minimum of 3 weeks just in case there is a certain item I need to purchase for your order.
Q: When is payment due?
A: All orders are due 48 hrs after an invoice is sent and need to be paid in Full. Orders of $100 or more require a 50% non refundable fee due that will go towards your order. The remanding balance due no later than 2 weeks before due date. Orders will not be booked until payment is received.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: Unfortunately at this time I do not.
Q: Do you deliver?
A: I can provide delivery if given enough notice. (Please ask when filling out custom request for pricing)
Q: Where do I pick up my order? (Local Orders Only, San Antonio, Tx)
A: Address will be in your invoice. (Located off 1604 and Braun)
Q: Do you offer refunds?
A: I can offer a refund and cancel your order up to 2 weeks prior to pick up date. I can not offer refunds for cookies already made or any type of Pre- Orders.
Q: Why are these cookies so expensive?
A: All things custom are expensive. I make each order fresh and from scratch. I do all the baking, decorating to packaging and invoicing. These cookies can take up to 5-8 hours to make. You are also paying for my time which pays my bills for my family. Thank you for supporting my small business.