Facts & Questions
Q: How do I place an order?
A: Please fill out the custom order request and I will get back to you within 48 hrs. (not including weekends) Once I send you an email for a quote, you have 48 hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above.
Q: How much notice to I need to give?
A: It's never to early to book. However I only book 3 months in advance. I need a minimum of 3 weeks.(depending on availability)
Q: When is payment due?
A: Payment is due 48 hrs after an invoice is sent and needs to be paid in Full. Orders of $100 or more require a 50% non refundable fee due that will go towards your order. The remanding balance due no later than 2 weeks before due date. Orders will NOT be booked until payment is received.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: Unfortunately at this time I do not.
Q: Do you deliver?
A: Unfortunately at this time I do not.
Q: Where do I pick up my order? (Local Orders Only. New Braunfels, Tx or San Antonio orders will have the option to pick up in NB or meet at Fourm at designated time and date.)
A: Address will be in your invoice.
Q: Do you offer refunds?
A: I can offer a refund and cancel your order up to 14 business days from your pick up date. No refunds will be given on any cookies that have been already made including, Holiday, pre-sales and flash sales. Thank you for understanding.
Q: How long do your cookies stay fresh for?
A: My cookies will stay fresh up to 2 weeks sometimes longer. Each cookie will be heat sealed unless otherwise requested.
Q: Can I freeze your cookies?
A: Yes! My cookies freeze well, in case the date you need is unavailable. I will give you instructions on how to freeze them if you need to.
A: Please fill out the custom order request and I will get back to you within 48 hrs. (not including weekends) Once I send you an email for a quote, you have 48 hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above.
Q: How much notice to I need to give?
A: It's never to early to book. However I only book 3 months in advance. I need a minimum of 3 weeks.(depending on availability)
Q: When is payment due?
A: Payment is due 48 hrs after an invoice is sent and needs to be paid in Full. Orders of $100 or more require a 50% non refundable fee due that will go towards your order. The remanding balance due no later than 2 weeks before due date. Orders will NOT be booked until payment is received.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: Unfortunately at this time I do not.
Q: Do you deliver?
A: Unfortunately at this time I do not.
Q: Where do I pick up my order? (Local Orders Only. New Braunfels, Tx or San Antonio orders will have the option to pick up in NB or meet at Fourm at designated time and date.)
A: Address will be in your invoice.
Q: Do you offer refunds?
A: I can offer a refund and cancel your order up to 14 business days from your pick up date. No refunds will be given on any cookies that have been already made including, Holiday, pre-sales and flash sales. Thank you for understanding.
Q: How long do your cookies stay fresh for?
A: My cookies will stay fresh up to 2 weeks sometimes longer. Each cookie will be heat sealed unless otherwise requested.
Q: Can I freeze your cookies?
A: Yes! My cookies freeze well, in case the date you need is unavailable. I will give you instructions on how to freeze them if you need to.
