Facts & Questions
Q: How do I place an order?
A: Please fill out the custom order request and I will get back to you within 24-48 hrs. (not including weekends) Once I send you an email for a quote, you have 24 hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above. Every order is different depending on design.
Q: How much notice to I need to give?
A: The earlier the better! I require at least 10 business days depending on availability also. I need enough to to design, buy supplies for you order if needed. I tend t book quickly so I suggest booking as soon as you know your date.
Q: When is payment due?
A: Full payment is due 24hrs of invoice being sent/received. If payment is not made, your order will automatically get canceled and your quote and requested date may no longer be available. Payment indicates that you have read and agreed to our terms and conditions that is attached to your invoice.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: No, cookies are made in a home kitchen and may contain the following allergens eggs, nuts, soy, peanuts, milk, wheat, fish and shellfish.
Q: Do you deliver?
A: Unfortunately at this time I do not.
Q: Where do I pick up my order? (Local Orders Only. New Braunfels, Tx or San Antonio orders will have the option to pick up in NB or meet at Fourm at designated time and date.)
A: Address will be in your invoice.
Q: Do you offer refunds?
A: If you choose to cancel you order prior to delivery, you will only receive credit to be used on a future date (subject to availability). If canceled less than 7 days from the delivery date no refund or credit will be given.
Final sale will be on all Holiday, Flash sale, pre sale or market sales.
Q: How long do your cookies stay fresh for?
A: All cookies will always come heat sealed for freshness. Unopened they will last up t o 3 weeks in original packaging.
Q: Can I freeze your cookies?
A: Yes! My cookies freeze well, in case the date you need is unavailable. I will give you instructions on how to freeze them if you need to. They freeze well up to 4 months when they remain heat sealed in the original packaging. P.s. They will also taste just as yummy!
A: Please fill out the custom order request and I will get back to you within 24-48 hrs. (not including weekends) Once I send you an email for a quote, you have 24 hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above. Every order is different depending on design.
Q: How much notice to I need to give?
A: The earlier the better! I require at least 10 business days depending on availability also. I need enough to to design, buy supplies for you order if needed. I tend t book quickly so I suggest booking as soon as you know your date.
Q: When is payment due?
A: Full payment is due 24hrs of invoice being sent/received. If payment is not made, your order will automatically get canceled and your quote and requested date may no longer be available. Payment indicates that you have read and agreed to our terms and conditions that is attached to your invoice.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: No, cookies are made in a home kitchen and may contain the following allergens eggs, nuts, soy, peanuts, milk, wheat, fish and shellfish.
Q: Do you deliver?
A: Unfortunately at this time I do not.
Q: Where do I pick up my order? (Local Orders Only. New Braunfels, Tx or San Antonio orders will have the option to pick up in NB or meet at Fourm at designated time and date.)
A: Address will be in your invoice.
Q: Do you offer refunds?
A: If you choose to cancel you order prior to delivery, you will only receive credit to be used on a future date (subject to availability). If canceled less than 7 days from the delivery date no refund or credit will be given.
Final sale will be on all Holiday, Flash sale, pre sale or market sales.
Q: How long do your cookies stay fresh for?
A: All cookies will always come heat sealed for freshness. Unopened they will last up t o 3 weeks in original packaging.
Q: Can I freeze your cookies?
A: Yes! My cookies freeze well, in case the date you need is unavailable. I will give you instructions on how to freeze them if you need to. They freeze well up to 4 months when they remain heat sealed in the original packaging. P.s. They will also taste just as yummy!
