Facts & Questions
Q: How do I place an order?
A: Please fill out the custom order request and I will get back to you within 48hrs. (not including weekends) Once I send you an email for a quote, you have 48hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above.
Q: How much notice to I need to give?
A: It's never to early to book. However I only book 3 months in advance. I need a minimum of 3 weeks (depending on availability) just in case there is a certain item I need to purchase for your order.
Q: When is payment due?
A: All orders are due 48 hrs after an invoice is sent and need to be paid in Full. Orders of $100 or more require a 50% non refundable fee due that will go towards your order. The remanding balance due no later than 2 weeks before due date. Orders will not be booked until payment is received.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: Unfortunately at this time I do not.
Q: Do you deliver?
A: Unfortunately at this time I do not.
Q: Where do I pick up my order? (Local Orders Only. New Braunfels, Tx or San Antonio orders will have the option to pick up in NB or meet at Fourm at designated time and date.)
A: Address will be in your invoice.
Q: Do you offer refunds?
A: I can offer a refund and cancel your order up to 2 weeks prior to pick up date. I can not offer refunds for cookies already made or any type of Pre- Orders.
Q: Why are these cookies so expensive?
A: All things custom are expensive. I make each order fresh and from scratch. I do all the shopping for your order, baking, decorating to packaging and invoicing. These cookies can take up to 8 hours or more to make. You are also paying for my time which pays my bills for my family. Thank you for supporting my small business.
A: Please fill out the custom order request and I will get back to you within 48hrs. (not including weekends) Once I send you an email for a quote, you have 48hrs to respond, before I give the spot to the next person in line.
Q: Do you ship?
A: Unfortunately under Texas Cottage food Laws I can not.
Q: How Much are cookies?
A: Please see the prices tab above.
Q: How much notice to I need to give?
A: It's never to early to book. However I only book 3 months in advance. I need a minimum of 3 weeks (depending on availability) just in case there is a certain item I need to purchase for your order.
Q: When is payment due?
A: All orders are due 48 hrs after an invoice is sent and need to be paid in Full. Orders of $100 or more require a 50% non refundable fee due that will go towards your order. The remanding balance due no later than 2 weeks before due date. Orders will not be booked until payment is received.
Q: Do you offer Nut-Free or Gluten- Free cookies?
A: Unfortunately at this time I do not.
Q: Do you deliver?
A: Unfortunately at this time I do not.
Q: Where do I pick up my order? (Local Orders Only. New Braunfels, Tx or San Antonio orders will have the option to pick up in NB or meet at Fourm at designated time and date.)
A: Address will be in your invoice.
Q: Do you offer refunds?
A: I can offer a refund and cancel your order up to 2 weeks prior to pick up date. I can not offer refunds for cookies already made or any type of Pre- Orders.
Q: Why are these cookies so expensive?
A: All things custom are expensive. I make each order fresh and from scratch. I do all the shopping for your order, baking, decorating to packaging and invoicing. These cookies can take up to 8 hours or more to make. You are also paying for my time which pays my bills for my family. Thank you for supporting my small business.
